At Keys Federal Credit Union we are committed to protecting our members’ privacy.  We diligently protect all information about our members and the business that you conduct with Keys Federal Credit Union.

To assure the continued privacy and confidentiality of your personal information, Keys Federal Credit Union observes these practices and procedures:

Information We Collect:

We collect nonpublic information about you from some or all of the following sources:

• Information we receive from you on applications or other forms, such as your name, address, social security number, assets and income.

• Information about your transactions with us, our affiliates, or others such as your account balance, payment history, parties to transactions and credit card usage; and,

• Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.

• Information obtained when verifying information you provide on an application or other form such as current or past employers, or other financial institutions.

Information We Disclose:

We may disclose all of the information we collect as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.  We may also disclose information about you under other circumstances as permitted by law.

Opt Out Notice:

We are required by law to give you the right to opt out of information sharing with the businesses described in the paragraph above, other than what is permitted by law.   If you prefer that we not disclose your personal information to these types of businesses, you may exercise your right to opt out at any time by email at info@keysfcu.org or by telephone at (305)294-6622 or (800)805-7535.  We will discontinue further information sharing as quickly as possible. 

Our Security Measures:

We restrict access to nonpublic information about you to those employees who need to know that information to provide products and services to you. Employees are required to keep this information confidential.  We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your nonpublic personal information.  Unauthorized attempts to access or change information are strictly prohibited and punishable under Federal law. 

What Members Can Do to Help
You can also help safeguard your personal information by taking a few simple precautions:

• Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your debit or credit card, which can provide free access to your accounts.
• Never disclose confidential information such as account numbers, social security numbers, etc. to unknown callers.

If you have any further questions, please email us at info@keysfcu.org or call our Member Service Center at (305)294-6622 or (800)805-7535.