Protect Your Information

Although Keys FCU uses the latest technology and security measures to protect your account information, it is equally important for you to learn about the activities that can compromise your personal information and finances. Check out the tips below to learn how to protect yourself from cybercrime.

Please Note: Keys Federal Credit Union will NEVER ask you to confirm your personal information using a link in an email or text. When you receive a legitimate email from us, we will always advise you to access our web site and online services by using your own bookmarks or favorites, or by typing our web address into your browser. Remember - when in doubt, type it out!


Cyber Security Tips

  • Create strong passwords with a combination of capital letters, lowercase letters, numbers and special characters. Never reuse the same password for multiple sites or use easy to guess personal information as your password.

  • DO NOT lend your debit or credit cards to anyone!

  • Memorize your debit or credit card PIN. Don’t write it on your card or keep it in your wallet for a thief to find.

  • Safeguard your Social Security number. Never carry your card with you and do not put your number on your checks.

  • Know who you're dealing with. Do not give personal information to anyone you don’t know that calls or emails you.

  • Enroll in electronic statements and online bill payments. You can review your account activity faster than if you were to wait for paper statements in the mail. If you need a paper statement, it can be printed from your computer.

  • Secure your postal mail. An unlocked mailbox is a treasure chest for thieves because they can access account numbers on all your mail. Never mail outgoing bill payments and checks from your home mailbox. Use a USPS mailbox.

  • Guard your documents. Checkbooks and any statement with an account number should be kept out of sight at home. Theft is often perpetrated by friends, roommates, in-home employees or family members.

  • Shred all private documents and statements before discarding.

  • Dispose of your ATM, credit card or other receipts properly. Do not leave them behind for others to find.

  • Protect your electronics with security software, preferably set up to update automatically.


Cyber Security Resources

Review the following links for current scams, security issues and ways to protect yourself from cyber crime.

  • The Federal Bureau of Investigation’s (FBI) Fraud Alert Guide provides information about current scams.

  • The FBI has an easy way to file an Internet Crime Complaint.

  • The Internal Revenue Service (IRS) releases Tax Scams and Consumer Alerts to warn you about various scams, including robocalls, private debt collection and scams that target people with limited English.

  • The Department of Homeland Security posts Security Tips on how to spot, and protect yourself from, people trying to trick you into providing your personal information.

  • The Federal Trade Commission (FTC) has a Consumer Information page that provides information about current scams.

  • The United States Computer Emergency Readiness Team (US-Cert) hosts a Tips Page about a variety of online and mobile threats and ransomware (a form of malicious software that infects a computer, restricts access to the machine and then demands a ransom to unlock it.)

  • The Florida Attorney General provides Consumer Information on scams, crimes and price gouging for Florida residents.